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Good TO KNOW

Policies & Payments

Additional Services

  • Medicine: $10 per administration

  • Special Needs: $10 per day

TRANSPORTATION

  • Pickup: $25

  • Drop off: $25

how EXTENDED CARE RATES work

  • All dog sitting rates are based on a 24 hour period starting at drop off.

  • If the end time is scheduled 2-8 hours later than the start time on the first day, you will be charged an additional 50% of your daily rate.  (Example: If your nightly rate is $95, your extended care rate for an additional 2-8 hours is $47.50)

  • If the end time is scheduled 8+ hours later than the start time on the first day, you will be charged the full price of an extra day.  (Example: If your nightly rate is $95, your extended care rate for an additional 8+ hours is $95)

cancellation
policy

Dog Sitting:  We have a 3 day cancel policy.  You’ll receive a full refund if you cancel by 12pm three days before the booking begins.  If you cancel later than 12pm three days before the booking begins, you’ll receive a 50% refund of your deposit.  If for any reason, you cancel after your booking was scheduled to begin, your deposit will be non-refundable.  Once your dog is dropped off and your stay begins it is non-refundable.

Dog Walking:  Same day cancel policy.

Daycare: Same day cancel policy.

payments
accepted

We accept the following forms of payment:

  • ACH payment

  • Credit Card (if you cancel, the cc service charges will be deducted from your refund)

  • Venmo : @mepulse

  • Zelle: willysclubhouse@gmail.com  

Venmo QR Code: 

Transportation
Payment

2025
holiday rates

  • January 1

  • January 17-20

  • February 14-17

  • April 18 - April 21

  • May 23 - May 26

  • June 19

  • July 3 - July 7

  • August 29 - September 2

  • October 13

  • November 7-11

  • November 26 - December 1

  • December 19 - Jan 5, 2026

how holiday rates work

If a booking includes dates within a holiday period, your holiday rates will be applied to the first dog in the booking for the entire booking.

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For example, the holiday period for Memorial Day is May 27 - 30.  The dog sitting request is from May 25 - 30 for two dogs.  Since the booking overlaps with this holiday period, the holiday rate would apply to the first dog for all five nights.

special needs

All clients with special needs will start at the rate of $105.  An estimate will be generated after special needs are assessed on the meet & greet walk.

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Holiday Rates
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